Tripotter Privacy Policy
Effective Date: July 20, 2025 • Last Updated: July 20, 2025
Tripotter ("we", "our", or "us") respects your privacy and is committed to protecting your data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our platform, including our website, mobile app, and related services ("Service"). By using Tripotter, you agree to this policy.
1. Information We Collect
1.1 Information You Provide
- Account data (email, password, name, phone)
- Profile data (travel interests, photos, preferences)
- User-generated content (posts, reviews, edits, comments)
- Booking or e-commerce data (e.g., shipping address, billing info)
1.2 Automatically Collected Data
- Device identifiers, IP address, browser, and OS data
- Usage data (pages visited, features clicked)
- Geolocation data for maps, suggestions, and booking
- Cookies, pixels, and analytics trackers
1.3 AI and Interaction History
- Trip suggestions generated by AI
- Interaction logs for content generation or editing tools
- Messaging and gamification data (points, rewards, leaderboards)
2. How We Use Your Information
- Deliver, improve, and personalize services
- Show AI-generated itineraries and suggestions
- Enable features like chat, groups, gamification, and reviews
- Manage bookings, transactions, and payments
- Moderate content and enforce platform standards
- Communicate service updates or promotional content
- Ensure security and legal compliance
3. Payments and Financial Data
3.1 Supported Methods
- Google Pay
- Pathao Pay
- Visa, Mastercard, Debit Cards
- Future: Cryptocurrency support (e.g., USDT, BTC, ETH)
Payments are securely handled via PCI-DSS-compliant providers. We do not store card numbers.
4. Storage & Infrastructure
- AWS (Amazon Web Services) and Google Cloud infrastructure
- Integrated services and APIs from: Google Maps, OpenAI, Stripe, PayPal, Booking platforms
- Third-party hotel, flight, or tour booking APIs
- We follow industry best practices to prevent unauthorized access.
5. Sharing Your Data
- We do not sell your personal data.
- We may share information with third-party processors (e.g., Google, Stripe, map services)
- For legal obligations or enforcement
- During business transfers or acquisitions
6. Community, Social, and Content Sharing
- Content like posts, reviews, and comments may be public
- Your profile name, username, and picture may be visible to others
- Gamification scores or rankings may appear in leaderboards
- Community moderation is done via AI and human moderators
7. AI & Moderation
We use AI for:
- Travel plan generation and content suggestions
- Real-time content moderation and flagging
- Editing photos, posts, or user input
7.1 AI Data Practices
- AI-generated content is not guaranteed to be 100% accurate
- You may not use platform content for external AI training without our permission
- AI content is logged and stored securely for platform improvement only
8. Your Rights and Choices
- Access, update, or delete your personal data
- Opt out of marketing and analytics
- Control location permissions in your device settings
- Request account or content deletion by contacting us at: shadmanislam27@gmail.com
9. Data Retention & Security
- We retain data as long as necessary to deliver services or comply with legal obligations.
- End-to-end encryption
- Role-based access control
- Tokenized payment data storage
- Moderation logs and audit trails
10. Children’s Privacy
Tripotter is not intended for users under 18. We do not knowingly collect data from minors.
11. Future Features & Consent
- Gamification (leaderboards, badges, XP, rewards)
- In-app cryptocurrency payments
- Tripotter Coins or Loyalty Points
- AI-based matchmaking for group travel
- By continuing to use the platform, you consent to future updates, subject to this policy.
12. Updates to This Policy
We may update this Privacy Policy when we introduce new features, change services, or comply with updated laws. Major updates will be announced via:
- In-app notifications
- Email alerts
- Banner messages on the website
Continued use of the platform indicates your acceptance of the updated policy.
13. Contact Information
Email: shadmanislam27@gmail.com
Phone: +8801627439774
Legal Note: This Privacy Policy complies with GDPR (EU), CCPA (California), PDPA (Bangladesh), global privacy frameworks, and industry standards used by major social and travel platforms.